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SBUS-114: Communication Skills for Small Business

SBUS-114: Communication Skills for Small Business


SBUS-114: Communication Skills for Small Business

(1 Credit)

Importance of clear communication techniques to small business; customer service, basic elements of communication process, formal versus informal communication, methods of persuasion, barriers to communication, listening techniques, presentation techniques and business writing skills. Restricted to Small Business Management majors or with permission of the director. Also available through Online Learning.

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